Terms & Conditions
Terms & Conditions
Welcome to Turpaidani. These Terms and Conditions govern your use of our website, products, and services. By accessing or purchasing from https://turpaidani.com/, you agree to comply with these terms. Please read them carefully before making a purchase.
1. Acceptance of Terms
- By using our website or placing an order, you confirm that you are at least 18 years old or have legal consent from a parent/guardian.
- By proceeding, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
2. Products and Services
- Turpaidani offers a wide range of clothing and fashion products. Product details, descriptions, images, and sizes are provided to help customers make informed choices.
- While we make every effort to ensure accuracy, we cannot guarantee that all product descriptions, prices, or images are always error-free, complete, or up to date.
- All product prices are subject to change without prior notice. If a price changes after your order is placed, we will inform you before processing.
- In the event of incorrect pricing or inaccurate details, Turpaidani reserves the right to refuse or cancel any order.
3. Orders and Payments
- Placing an order on our website constitutes a purchase agreement.
- Orders must be paid for in full before they are processed and shipped.
- We reserve the right to cancel or refuse an order if payment is not verified, incomplete, or suspected to be fraudulent.
4. Shipping and Delivery
- Orders are typically processed within 2–4 business days. Delivery timelines vary depending on your location but generally fall within 5–10 business days.
- External factors (e.g., courier delays, public holidays, strikes, or unforeseen events) may affect delivery times.
- For more details, please refer to our Shipping Policy.
5. Returns and Refunds
- Returns and refunds are accepted in line with our Cancellation, Return & Refund Policy.
- General conditions:
- Items must be returned within 14 days of delivery.
- Products must be unused, unworn, unwashed, and in their original packaging with tags intact.
- Refunds are processed within 7–10 business days after inspection of returned items.
- Non-returnable items include customized clothing, innerwear, lingerie, swimwear, clearance items, and gift cards.
- Damaged or defective products must be reported within 48 hours of delivery for a replacement or refund.
6. Use of Website
By accessing or using our website, you agree not to:
- Engage in unlawful, fraudulent, or abusive activity.
- Copy, modify, or distribute content without written permission.
- Misuse our trademarks, logos, product designs, or any intellectual property belonging to Turpaidani.
7. Limitation of Liability
- Turpaidani is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
- While we ensure the quality of our products, actual product color, fit, or appearance may vary slightly due to photography, lighting, or screen display differences.
8. Privacy Policy
- Your personal data is collected and processed in accordance with our Privacy Policy.
- We are committed to protecting your information and using it only for legitimate business purposes (such as order processing, delivery, and customer support).
9. Changes to Terms
- Turpaidani reserves the right to update or modify these Terms and Conditions at any time.
- Changes will become effective immediately once posted on our website.
- Continued use of our website after changes means you agree to the updated terms.
10. Governing Law
- These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
- Any disputes arising under these terms shall fall under the exclusive jurisdiction of the courts in Bangalore, Karnataka.
11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
Turpaidani Customer Support
📍 i-703, Brigade Metropolis,
Garudacharpalya, Mahadevapura,
Whitefield, Bangalore – 560048, Karnataka
📞 +91 9900234915
